You can always add to this list with new label names and color code the same for quick reference. In the WhatsApp Business App, you are given 5 standard labels to begin with. WhatsApp also lets you add labels to quickly organize and categorize chats for easy access.
On the App you will get to see the number of messages you have sent, delivered, read and received which will give you an overview of your WhatsApp Business Account’s effectiveness in terms of customer engagement.
The App allows you to add a display photo, brand name, a brief description of your business, your location, working hours, a link to your website, and even a product catalog. This is the gateway to creating the best impression in the minds of your customers. Use the App to set up your entire business information and let customers know who you are, what you do, and how they can contact you. When your customer starts a conversation with you, they will see a notification that says, ‘This chat is with a business account. Notifications about it being a business account The WhatsApp Business App has the letter B written in the center of the WhatsApp Logo differentiating it from the normal WhatsApp logo that we are all familiar with. Let’s look at some of its key features and the difference between WhatsApp and the WhatsApp Business App: WhatsApp Business is basically an upgraded version of the basic WhatsApp App with additional features that are meant for businesses. WhatsApp Business features were built to enable small and micro businesses to communicate with customers on their favorite messaging App. The WhatsApp Business account was created keeping small and local businesses in mind.
Recap: How is a WhatsApp business different from a personal account? We will start with a quick recap of why you need a WhatsApp Business account and then go into a step-by-step to convert your account. But if you’re someone who started using WhatsApp for business purposes through their personal account, this lesson is for you.
In our previous lesson, we discussed the different types of WhatsApp accounts available to you. Convert Your WhatsApp Number To A WhatsApp Business Account
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